Hire best-in-class Customer Experience experts
Customer Experience specialists to projects that need execution, now.
Hire the best Customer Experience specialists in 2,900+ industries
Fintalent is the invite-only community for top-tier M&A and Strategy talent. Hire global Customer Experience consultants with extensive experience in over 2,900 industries. Our platform allows you to build your team of independent Customer Experience specialists in 48 hours. Welcome to the future of M&A!
Why hire top Customer Experience experts?
Trusted Network
Every Fintalent is exclusively invited and vetted.
Ready in 48h
Hire efficiently. Your M&A team is ready in 2 days or less.
Specialized Skills
Fintalents are best-in-class - and specialized in 2,900+ industries.
Code of Ethics
We guarantee highest integrity and ethical principles.
Selected Clients and Partners
Frequently asked questions
Most frequent questions and answers
What clients usually engage your Customer Experience Consultants?
We work with clients from all over the world. Our clients range from enterprise and corporate clients to companies that are backed by Private Equity or Venture Capital funds. Furthermore, we work directly with Family Offices, Private Equity firms, and Asset Managers. Most of our enterprise clients have dedicated Corporate Development, M&A, and Strategy divisions which are utilizing our pool of Customer Experience talent to add on-demand and flexible resources, expertise, or staff to their in-house team.
How is Fintalent different?
Fintalent is not a staffing agency. We are a community of best-in-class Customer Experience professionals, highly specialized within their domains. We have streamlined the process of engaging the best Customer Experience talent and are able to provide clients with Customer Experience professionals within 48 hours of first engaging them. We believe that our platform provides more value for Corporates, Ventures, Private Equity and Venture Capital firms, and Family Offices.
Our Hiring Process – What do ‘Community-Approach’ and ‘Invite-to-Apply’ mean?
‘Invite-to-Apply’ is the process by which we shortlist candidates for the majority of projects on our platform. Often, due to the confidential nature of our clients’ projects, we do not release projects to our whole platform but using the matching technology and expertise of our internal team we select candidates who are the best fit for our clients’ needs. This approach also ensures engagement with our community of professionals on the Fintalent platform, and is a benefit both to our clients and independent professionals, as our freelancers have direct access to the roles best suited to their skills and are more likely to take an interest in a project if they have been sought out directly. In addition, if a member of our community is unavailable for a project but knows someone whose skill set perfectly fits the brief, they are able to invite them to apply for the role, utilizing the personal networks of each talent on our platform.
Which skills and expertise do your Fintalents have?
The Fintalents are hand-picked and vetted Customer Experience professionals, speak over 55 languages, and have professional experience in all geographical markets. Our Customer Experience consultants’ experience ranges from 3+ years as analysts at top investment banks and Strategy consultancies, to later career C-level executives. The average working experience is 6.9 years and 80% of all Fintalents range from 3-12 years into their careers.
Our Customer Experience consultants have experience in leading firms as well as interfacing with clients and wider corporate structures and management. What makes our Customer Experience talent pool stand out is the fact that they have technical backgrounds in over 2,900 industries.
How does the screening and onboarding of your Customer Experience talent work?
Fintalent.io is an invite-only platform and we believe in the power of referrals and a closed-loop community. Members of our community are able to invite a small number of professionals onto the platform. In addition, our team actively scouts for the best talent who have experience in investment banking or have worked at a global top management consultancy. All of our community-referred talent and scouted talent are subject to a rigorous screening process. As such, over the last 18 months totaling more than 750 hours of onboarding calls, of which only 40% have received an invite-link after the call.
What happens if I am not satisfied with my Customer Experience consultant’s work?
During your initial engagement with a member of our Fintalent talent pool with no risk. If you are not satisfied with the quality of your hire for any reason then we are able to find a replacement at short notice. There is no minimum commitment per project, but generally projects last at least 5 days and can last 12+ months.
